CUSTOMER RELATION EXECUTIVE

click collection by Suba group of hotels

Lucknow Full-time Hospitality 20 to 25 thousand per month
Posted Date not available

Job Responsibilities

  • ✔ Review and monitor online guest feedback across various platforms
  • ✔ Coordinate with hotel units to address and resolve guest complaints promptly
  • ✔ Communicate with guests to understand their experience and collect valuable feedback
  • ✔ Analyze guest reviews through Famepilot and identify improvement opportunities
  • ✔ Maintain strong guest relationships and ensure high guest satisfaction
  • ✔ Share guest feedback reports with unit teams and support continuous service improvement

Qualifications

Graduation

Company

click collection by Suba group of hotels

click collection by Suba group of hotels

Lucknow

20 to 25 thousand per month
Experience 0-2